Project Management as a Service (PMaaS)
Expert-led project management of programmes and project relating to social care systems.
We have demonstrable expertise in Social Care Systems, from full system implementations to workflow and electronic form redesign.
We have completed projects involving the following systems and specialisms.
- Mosaic (The Access Group)
- LiquidLogic (SystemC)
- Adult and Childrens Social Care system transformation
- Finance & billing systems
- Provider Portal (MPP)
- Reporting, SQL, and business intelligence
What We Can Deliver For You
We can assist or take full responsibility for the day-to-day management and ongoing optimisation of your systems, including:
System Administration
- Configuration and environment management (Dev / Test / Prod)
- User access, roles, and permissions
- Upgrade / Release and patch management planning and delivery
Application Support
- Incident, problem, and service request management
- 2nd and 3rd line support
- Defect investigation and resolution
Knowledge Transfer and Training
- System Administration Training and Support
- Knowledge capture and knowledge base production
- End User Support and Training Solutions
Security & Compliance
- Access control and audit support
- Data protection alignment (GDPR / DPA 2018)
- Governance and compliance support
Continuous Improvement
- Workflow and process optimisation
- Enhancements and configuration changes
- Automation and efficiency improvements
Project Management Solutions
- End-to-end project delivery
- Governance, planning, and reporting
- Stakeholder and supplier management